Dynatrace Expands 3rd Generation Platform with AI-Driven Automation

BOSTON, July 22, 2025 — Dynatrace, the leading AI-powered observability platform, today announced significant advancements of its 3rd generation platform, enabling customers to unlock greater value of its capabilities. The platform is reimagining observability by combining the power of analytics, AI and automation to drive progress toward autonomous intelligence. Thousands of enterprise customers are already benefiting from the company’s 3rd generation platform, helping organizations turn data into decisions and those decisions into immediate, intelligent action.

Dynatrace addresses the demands of large, dynamic and complex business environments by redefining observability to extend beyond insights to deliver automations across IT, cloud, security and business operations.

“We are elevating the value of observability and building for the future of AI,” said Bernd Greifeneder, Founder and Chief Technology Officer at Dynatrace. “The 3rd generation platform has been built to harness a goldmine of observability data in context and turn it into real-time knowledge for AI, creating actionable insights and automation, paving the way for autonomous intelligence.”

In today’s digital economy, enterprises face an explosion of data across cloud-native architectures, distributed systems, and AI-driven applications. At the core of the Dynatrace 3rd generation platform is Grail, a massively parallel processing data lakehouse that seamlessly unifies observability, security, and business data. Combined with Dynatrace AI-driven analytics and automation, enterprises transform telemetry into precise business insights, and intelligent, automated actions across the organization.

“With the volume of data worldwide expected to double over the next three years, plus increasingly dynamic and complex digital ecosystems and the rise of AI, businesses need solutions that do more than provide visibility,” said Steve Tack, Chief Product Officer at Dynatrace. “Our newest capabilities are designed to drive proactive, intelligent automation that help entire teams across an organization connect the dots to better understand their digital systems and continuously improve business outcomes.”

By integrating AI-powered systems with advanced automation, Dynatrace is helping customers turn data into action, driving outcomes that matter.

Partner Ecosystem

Dynatrace partnerships with industry leaders, such as DXC, further extend its impact. These partnerships provide customers with tailored solutions that can accelerate enterprise innovation and operational excellence, reinforcing Dynatrace commitment to redefining business outcomes.

“By combining DXC’s enterprise transformation expertise with Dynatrace’s next-generation observability platform, we empower the world’s leading brands to accelerate application modernization and harness the full power of AI-driven insights,” said James Taylor, Global General Manager, Enterprise Applications at DXC Technology. “As Dynatrace’s Global Partner of the Year, DXC is proud to lead the way in simplifying complexity, driving innovation, and enabling smarter, faster decision-making at scale.”

Analyst Quote

“Dynatrace 3rd generation observability platform represents a significant leap forward in managing the complexity of modern, cloud-native and AI-driven environments,” Rob Strechay, Managing Director & Principal Analyst Cloud Native, Data Platforms, Infrastructure, theCube Research. “By unifying data and automating workflows with advanced AI capabilities, Dynatrace empowers enterprises to not only address operational challenges but also enable autonomous operations at scale. This approach is redefining how organizations turn complexity into clarity, unlocking new opportunities for innovation and driving measurable business outcomes.”

About Dynatrace

Dynatrace (NYSE: DT) is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward.

Source: Dynatrace